Shipping & Delivery FAQs

Currently, we only ship online orders to addresses within Canada.  Cost of shipping your package will be determined by the pre-tax, post-discount value of your order.  Please refer to the shipping grid below for shipping rates.

Order Value 

Standard
BC, AB SK, MB, ON,
QC, NS, NB, PE, NL
(3 to 7 business days)

Standard - NWT, YT 
N.W.T, Yukon
(3 to 7 business days)
Standard - NU 
Nunavut
(3 to 7 business days)

Xpress
BC, AB SK, MB, ON,
QC, NS, NB, PE, NL
(2 to 4 business days) 

Priority
BC, AB SK, MB, ON,
QC, NS, NB, PE, NL
(1-3 business days)

Up to
$24.99 

$8.00 

$15.00 $38.00

$10.00 

$20.00

$25.00 - 49.99 

$9.00 

$16.00 $39.00

$12.00 

$22.00

$50.00 - 74.99 

$10.00 

$17.00 $40.00

$14.00 

$24.00

$75.00 - 99.99 

$11.00 

$18.00 $41.00

$16.00 

$26.00

$100.00
and up 

$12.00 

$19.00 $42.00

$18.00 

$28.00

All shipments will be sent via Canada Post.  Signature is not required on Standard or Xpress shipments, however is required for all packages shipped Priority.

Orders are shipped on the next regular business day (Monday-Friday), excluding holidays.  We ship to all provinces and territories.  Shipping address must be a valid Canadian address.

Please Note: Priority shipments on orders confirmed before 12noon EST will be processed same day.  Priority shipments on orders confirmed after 12noon EST may not be processed until the following business day. 

GIFT CARD-ONLY SHIPPING RATES
Please Note:
These rates are applied when purchasing a Gift Card, without any other merchandise items.

Standard Shipping (3 to 7 business days)

All order values - $5.00

Xpress Shipping (2 to 4 business days)

All order values - $8.00

SHIPPING OPTIONS ( USA orders )

Suzy Shier is happy to announce that we are now shipping to the United States. See below for the shipping rates (rates are in Canadian dollars).

We cannot process returns/refunds and exchanges from the USA. All US sales are final.

Standard
(8-10 business days + customs)

Xpress

Priority

$18.00 (CDN)

N/A

N/A

Free Shipping Promotions
Unless stated otherwise, free shipping covers the cost of Standard Delivery in Canada only. Alternative shipping options are available at additional costs.

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